RHRoy Heinrich
Skills

A categorized, honest view of what I do well.

Levels reflect day-to-day fluency, not slideware. If something isn't here, I'll tell you up front.

IT Application Support

  • Helpdesk & End-User Support
  • Systems & UAT Testing
  • Incident Documentation & SLA
  • Application Rollout Support

Frameworks & Languages

  • React 19 & TypeScript
  • TanStack Start / Router / Query
  • PHP & Laravel / Python
  • REST APIs & Tailwind CSS

Databases & Cloud APIs

  • MySQL & PostgreSQL (Neon)
  • Supabase & Redis Caching
  • Query Optimization
  • Git / GitHub / Hostinger

Networking & OS Admin

  • Windows & Linux Support
  • TCP/IP & DNS Diagnostics
  • Command-Line (Bash/CLI)
  • Network Troubleshooting

Applied AI & NLP

  • NLP Chatbots (NLTK/TextBlob)
  • FastAPI REST Integration
  • OTP & SMTP Authentication
  • Session & Rate-Limiting

Data & Operations

  • Excel Data Validation
  • SheetJS (xlsx) & CSV Parsing
  • Technical Document Writing
  • Microsoft Office Suite
Certificates

My Certificates

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Trust & Credentials

Receipts, not just claims.

CSC Professional Eligibility

Civil Service Commission (March 2025)

Director's Honor List & Academic Excellence

Aklan State University (2023-2026)

Technical Support Fundamentals

Google Career Certificates (June 2026)

IT Security: Defense Against the Digital Dark Arts

Coursera (July 2026)

Computer Networking & OS Support

Coursera (July 2026)

DICT VA Training Medalist

Department of Information and Communications Technology (June 2026)