RHRoy Heinrich
Services

Four tracks. Dedicated execution.

Combining application support, system diagnostics, full-stack software development, and custom NLP integrations to keep your business workflows fast, secure, and reliable.

IT Application Support

SLA-driven resolution and application lifecycle support.

  • Incident troubleshooting & support
  • Systems & user acceptance (UAT) testing
  • Audit-ready logs & incident documentation
  • Application rollout & deployment support

Systems & Network Support

Helpdesk operations and foundational network diagnostics.

  • On-site ICT helpdesk & end-user training
  • Windows & Linux OS configuration
  • TCP/IP & network troubleshooting
  • System logs & process guides preparation

Full-Stack Web Development

Secure, performant, and responsive web applications.

  • Alumni tracking & admin portal builds
  • Transactional REST APIs in PHP/Laravel/FastAPI
  • OTP authentication, rate-limiting & security
  • Bulk Excel/CSV import pipelines (SheetJS)

Applied AI & NLP Chatbots

Custom natural language engines to automate FAQs.

  • Multilingual chatbots (NLTK & TextBlob)
  • FastAPI endpoints & Supabase storage
  • In-memory caching pipelines (Redis)
  • Uptime and response time optimizations